where does rockauto get their parts from
You've been warned! Complete fraud! To see shipping options, add parts to the cart, then select your country and enter your postal code (zip code). RockAuto does not have physical retail stores, but instead conducts its parts sales online via its website, RockAuto.com. You must order carefully. I called in February and no return call, emailed in March and was told couldn't return parts. RockAuto’s parts catalog is searchable by model name, number and parts number. While 866-762-5288 is Rockauto's best toll-free number, there are 3 total ways to get in touch with them. Of course I don't want them when RockAuto sent the wrong parts, I shouldn't have to pay for their mistakes but they are claiming I have to because they obviously don't care about customers as they keep hanging up on me claiming they have talked to me and explained to me everything, but all they did was keep blaming me for their website's error. Deka was a very good battery better than interstate batteries, they used to be good but not anymore, only 2 companies make batteries they just change the color of the plastic and give it a fancy sticker, all you pay for is name not quality, like lawn mowers and tractors. RockAuto ships its parts directly from its centralized warehouses, although some parts ship directly from the manufacturer to the shopper. The markup in auto parts is steep and I refuse to pay for the corner store location or staff who once told me Chevy never made a 283 c.i. Best prices by far and quick shipping. Unlike other auto parts supply websites like PartsGeek.com or Autozone.com, RockAuto has no brick-and-mortar stores. Not a wrong part yet that was their fault. Never had I ordered anything from the internet where a customer representative rep(s) had argued and lectured me via email on my order and their refusal to credit my account on the discount they promoted, but never applied after the purchase date. Rock Auto Reddit Promo Codes & Deals | 2021 Save money immediately this Rock Auto Free Shipping Promo Code. There was only one time when they sent me an O2 sensor and the factory box it came in (not the shipping box) clearly had been opened or at least handled by a mechanic because there were greasy fingerprints on it. Customers won`t be able to find its parts in physical stores or paper catalogs. After a three day nightmare trying to return in the store I found out NO ONE had the lower control arms for my van except Rock auto! Nothing easier! Problem was a simple fix, price was Ok. If you have any experience with this company or their products, please leave your RockAuto reviews below. It takes no sweat to get your favorites with less money. Charged parts plus shipping. I guess you are getting what you paid for. tit for a tat. I just assumed it was there was of tricking you. They don’t distribute paper catalog to customers. As expected, they pass some of the benefits to the customers. Contacting Rockauto - by phone or otherwise. They are trying to claim I do not want the parts as the reason for a return but this is also fraud as they sent me the absolute wrong parts to fit my vehicle. But, they will randomly substitute carefully selected parts with whatever the warehouse puller thinks looks nice. Catch the chance to save your purchase. When I tried again the response I received was that my return request had been closed. But the most helpful symbol that RockAuto offers is the red heart. 20% off (8 days ago) [20% OFF] Does Rockauto Have Free Shipping Promo Code [46 . I ordered and received them a few days later and so far I am extremely happy!!! They sent a completely different part. Rockauto Coupon Where To Enter. 15% off (1 months ago) 15% Off RockAuto Discount Code, Coupon & Free Shipping. Sent wrong parts in December. 20% off (6 days ago) Does Rockauto Offer Free Shipping. 50% off (1 days ago) (2 days ago) (11 days ago) (19 days ago) does rockauto have military discount - Best Coupon Codes. Alternatively, enter the year, make and model part desired in the search box, and then click Search. This internet auto store might have good value auto parts if they are available, but in regards to customer service they are the worst. Rock sometimes has major brand parts on close-out that are cheaper than any junk brands, but with them you typically waive any warranty past 30 days. What Do You Think? Does Corporate Philanthropy Really Exist? Rock Auto sent me a return label for the package. 15% off (2 days ago) This is why perhaps RockAuto free shipping code and 10% Rockauto discount code aren`t available – they already offer cheap prices for their auto parts as well as 5% Rockauto discount codes to repeat customers. I look at the total price. RockAuto has ZERO customer service, only an automated system that wants you to pay for shipping back the trash they send you and to buy a second piece of trash to replace the first one. Unlike other auto parts supply websites like PartsGeek.com or Autozone.com, RockAuto has no brick-and-mortar stores. I will continue to use them and tell others to as well. To find motorcycle parts on RockAuto’s website, click the Motorcycle tab, and then click the manufacturer from the list provided. I told him to go get an h.e.i set up and that would be better, no point float or break up at high rpm,i also told him we can increase the spark by changing the coil to oldmobile at 60 k volts or go cadillac at 80k,i did a recurve and weight kit the techs were blown away watching me do this as i showed them how, freakin kids these days, if it cant be fixed by a button push they are lost in space, it's sad. Founded in 1999, RockAuto knows this playing field really well, which allows them to ship auto parts at decent rates to their customer’s doors worldwide. RockAuto is a premier vender when it comes to auto merchandise. So, it’s a win-win situation for everyone. I think a lot of these problems I read are over blown. They said I entered the discount number incorrectly and therefore it was "too expensive" for them to credit my account with the discount. rockauto.com supplies a wide range of Parts & Equipment items at a competitive price. They are dishonest and will charge for their mistakes. The sensor inside the box was sealed in the factory bag, so I went ahead and used it. This time the parts were from different manufacturers, visibly different and not from Dorman! However, they have service manuals to assist their clients in performing repairs. Return Policy I will never buy anything else from them. Sent me the wrong parts and claim I have to pay restocking and reshipping and still they tell me they won't give me any refund. I've been buying from Rock Auto for years, and I don't seem to have the problems you guys are having. I have used Rock Auto for over six years and have ordered over 80 parts for eight different vehicles. RockAuto. Note: All these coupon codes get you 5% off your purchase. So, what do you think? Know your auto before you order. Take your time ordering and check your vin number. I purchased a front hub kit for my 1991 Honda civic, they sent me a hub that fits a 1990 aura integra. No harm I guess. I ended up going though the manufacturer to resolve the issue. I have never dealt with the customer service side of their business because, thus far, there have been no problems. one of the wheel bearings was bad cheaply made parts, I am warning you stay away from rock auto or you will regret it, there is no live customer service, it is so frustrating when you are not able to speak or email a live rep. thats because these corporate chain stores hire idiots that dont know a car from a wheel barrow, i worked in an auto parts store when you had to look up parts in a book not a computer, these kids today would be lost in my day having to do this by books and i mean racks of books, the new generation of technicians are nothing more than parts changers, they never heard of points or dwell. When no flag appears it either means that the vehicle make is available in their main market of the United States, or it is available in multiple country markets. Terrible, just terrible, avoid like the plague. Once they received the return, they would reship the matching part. Their online catalog has many different symbols that customers should know about that will help them choose the best possible product for their need. I once had a chain store customer service person tell me Chevy never made a 283 cubic inch motor because it was not on his computer screen. You just visit this page, go to the year of your Honda car, choose your model and then follow the category of parts you need. You can get the best discount of up to 50% off. All Rights Reserved. I have zero complaints after buying from them for many years. … Specific parts might fit other items, however, the main priority is on auto parts. 40% 2 days ago Verified RockAuto Promo Codes November 2020: get 40% Off RockAuto 40% off (1 days ago) RockAuto Coupon 2020 go to rockauto.com Total 19 active rockauto.com Promotion Codes & Deals are listed and the latest one is updated on November 19, … Visit Website This means they have no overhead costs, such as rent, utilities, and employees. RockAuto.com does not even provide a paper catalog, instead keeping all their parts with updated stock info on their website. Fact Check: Why Is Helen Keller the Subject of a TikTok Conspiracy Theory? RA’s return policy and lack of contact process make that a no-brainer. PS just because a name starts with De does not mean the person is necessarily "Mexican". I'm how happy to use their site to find the parts I need (their site does have great parts navigation). There`s no limit whatsoever on the number of your orders or their size. i guess they didn't tell you that deka battery is out of business for a while now, that battery they sold you was a shelf forgotten throw back from yester year. Easy to use parts catalog. RockAuto is one of the few OEM sellers I can trust. What I got was a run around & rude treatment. I have used Rock Auto for many years without complaint. If you have any questions or need help with your online auto parts order, you can reach the company`s customer service at: (608) 661-1376. Currently, they have ties with 300+manufacturers who offer them great pricing. The credit to my Paypal was then another 5 days. Rockauto has employed more than 150 employees. They don’t distribute paper catalog to customers. Thousands spent @ Rock Auto, & Thousands more to come :) They have two goals for starting the Rock Auto online auto store. when you ask them why it happens, you get the same bull crap answer. Tokyo 2020 Is Now Tokyo 2021: How Will the Postponed Olympic Games Unfold in Japan This July? I hope someone will make big deal of that at some point because they don't have anyone available above their [email protected]. When this symbol appears next to a part, it shows that this is a very popular item which has had very few negative reports. Be careful what you order.Returning anything is very difficult, Only customer service is an email address.I got a standard reply that was of no help. This lack of overhead gives them the ability to sell their parts at much higher discounts than other companies are able to provide for their customers. The fact is they had credited me before on a previous order, but now they will not. This means they have no overhead costs, such as rent, utilities, and employees. RockAuto then held the part 10 days for “inspection”, if there was damage it would be between RockAuto and Fedex, since it was never delivered. It's a fraud to unload non sellable parts. atd stamps them out gives them a paint job and sticker package a taller seat, so i it says craftsman you pay 1500bucks new, if its a home depot john deere which is a fake deere you pay 3000 for it its the same machine. The first mission is to provide listing on auto parts from more than one store so that car owners can find the part they need for the car repair quickly. They will only communicate via email and reiterated that return shipping was my responsibility. RockAuto, located at RockAuto.com, is an online auto parts store founded in 1999 which provides parts from over 200 manufacturers which they can ship to customers all over the world. When it comes to Toyota parts, there might not be another seller like RockAuto. They have the resources to procure Toyota parts for most cars that Toyota has produced from all the way back to 1958 to present-day 2020. You will get the wrong parts for cheap but they will be the wrong parts! Why Do So Many Countries Celebrate Labour Day in May? I've been buying their parts for YEARS now. And you thought O'reilly was high priced....they have NOTHING on rockauto. 15% off (7 days ago) Rockauto always does its best to update the catalog with new parts, and providing several actual photos of the parts along with an accurate description. I've done business with them in the past but will never again and will tell anyone out there not to as well. CODES (8 days ago) Including $96 shipping.The shipping cost doesn't really bother me. 15% off (1 months ago) 15% Off RockAuto Discount Code, Coupon & Free Shipping. MORE+. RockAuto ships auto parts and body parts from over 300 manufacturers to customers' doors worldwide, all at warehouse prices. I will say that many vehicles may have different applications for the same part depending upon the option package with which the vehicle is equipped, so it is necessary to do your homework before ordering. 2 different struts and one looks used. Still usually worth it. It varies by this and that etc. Customer service (ironic title) no help, manager worse, said it was "MY FAULT" package did not arrive, my Paypal account was charged and payment cleared. Headquartered in Wisconsin, they house a ton of car parts and components at … Your total lack of customer service will be the reason people like myself will opt to use a better company. The only way to get the $200 refund was to pay $75 to return something I didn't even order. Just be careful when ordering to make sure you have the right part. To search by part number, click the Part Number Search tab, enter the part number and manufacturer, and then click on Search. They send me a transmission that has one of mounts cracked off and welded back on right where the slave cylinder attaches to the side of the transmission. They pay off Google too that's why no google reviews. I like that you can choose between quality levels. If I were you I would shop around for other real company that does real business and care about customers and not just their self servicing bottom line. What Vitamins and Supplements Should You Be Taking? yeah I have definitely had that and I really don't order small stuff there anymore because of it. RockAuto sent Fedex a stop shipment for some one but sent MY order number by mistake. Note to Max and Zack(?) Their connections and skills make it possible for you to get your Toyota running. My 1988 Honda had some pretty hard to find parts, but Rock auto had them ALL for a dime a dozen & the quality was STILL better than the other guys. 15% off (7 days ago) Rockauto always does its best to update the catalog with new parts, and providing several actual photos of the parts along with an accurate description. Invoice75538623 price $56.67. Like others, I had the worst experience with Rock Auto. I am a professional automotive mechanic. Trees clean our air and water, create habitats for biodiversity, contribute to our health and wellbeing, and create jobs for social impact. As Couponxoo’s tracking, online shoppers can recently get a save of 50% on average by using our coupons for shopping at Rockauto Coupon Where To Enter . To search by model name, click the model from the list under the Part Catalog link. Rock Auto said I returned it because I didn't want it and it was my mistake. Ordered a manual transmission from Rock Auto, it was sent from there Remanufacturer Zumbrota Drivetrain. Easy to use parts catalog. Checked the compatibility of my vehicle with parts even and they still sent the wrong parts claiming it was my mistake for ordering them even though the site said they were compatible. I ordered upper and lower control arms for my van from AutoZone, auto zone sent the wrong lower control arms! Manufactures often change part numbers and substitute parts without notice to anyone, even your corner chain store. The local garage where i lived messed up a 65 chevy truck doing the new distributor drop in and called me to come up because the new techs didn't understand the system they understand d,i,s and single fire coil ignitions, i set it up on 0 top dead center, valve cover off to see #1 valves are at combustion stroke, dropped the distributor in, wired and fired it up, set timing and set dwell at 30 degrees, the truck smokes the tires of the truck now, the owner of the truck said it never ran this good and had that kind of power. And on the Remanufacturer's web site they state, a pre-inspection is done to ensure the unit is free of case cracks. Click to Save Sale. I got the info from Fedex to clear up the issue, but to date RockAuto refuses to take the info. If any restrictions apply, you'll see an explanation message. (17 days ago) 15% Off RockAuto Discount Code, Coupon & Free Shipping. NOTE to customer service rep Max(?) worst thing is their shipping calculator sucks. RockAuto does not have physical retail stores, but instead conducts its parts sales online via its website, RockAuto.com. Expensive lesson. RockAuto ships auto parts and body parts from over 300 manufacturers to customers' doors worldwide, all at warehouse prices. Customers who have an issue with anything they order from this website may return them – as long as they have never been installed or modified – within 30 days for a full refund of the part’s cost, less Shipping & Handling or processing costs. Let`s say you are interested in ordering some Honda parts. I have ordered MANY parts for 5 vehicles and never a wrong part. Rock Auto often groups parts according to price, i.e. Rockauto is a scam. Stupidly, I ordered replacements through RockAuto again. The package never got to me, yet they held the part upon return for 10 days for "inspection", if there was damage it would be between RockAuto and Fedex, I can hear your rude racial remarks while you joke about it with your Manager. What kind of company is this? one time gives you one price and other gives totally different price but that price is about 4x higher. A part will also be marked if it is not currently in stock. RockAuto ships auto parts and body parts from over 300 manufacturers to customers' doors worldwide, all at warehouse prices. Ordering RockAuto Honda Parts (or Other Brands) The process of ordering auto parts from RockAuto is pretty straight-forward. Parts do not fit. Ordered Dorman Parking / Turn Signal Lamp Assembly for my truck. I have zero complaints. unfortunately many times I checked for the same item being shipped from the same location to the same zip and the quotes were different via the same shipping provider. And then they make it impossible to return or keep charging you. We care deeply about the planet and giving back to nature. ALL THE PARTS YOUR CAR WILL EVER NEED. FORD Parts | RockAuto. 1 year ago. Rockauto Customer Service & Phone Number. I paid the return freight with no restock fee. While it may be technically legal, I would say it is as close to a legal scam as there is. I have never received an incorrect part over dozens of orders. Returned them and Rockauto will not cover delivery charges. Because RockAuto does not operate retail stores, it keeps its overhead low and passes the savings on to the end consumer. 30% OFF at Rock Auto is accessible to everyone. RockAuto ships its parts directly from its centralized warehouses, although some parts ship directly from the manufacturer to the shopper. Equality vs. Equity: Here's Why the Difference Matters, Milkweed and Monarch: How to See More Butterflies This Summer. I ordered a Mopar push bar for my Jeep. Always try to get a part locally from NAPA, or a similar discounted parts supplier before using Rock Auto. When they arrived, they were the wrong color. RockAuto ships auto parts and body parts from over 300 manufacturers to customers' doors worldwide, all at warehouse prices. Not my mistake but I am out over $60. Fair enough. I've ordered a lot of parts from RA and I haven't had the problems that the other reviewers here have had. My vehicles range from 1949 to 2009 and I have yet to get the wrong part that I ordered. The company offers parts for all types of vehicles, including autos, motorcycles and marine vehicles. While this company does not keep any mechanics on staff, they do offer service manuals to their customers who need help understanding how to perform a repair. Their prices are great. Does Rockauto Have Military Discount. Rock Auto offers an extensive parts catalog online but does not have a paper catalog for customers. If you like abuse and are a supporter of the KKK this company is for you!! RockAuto.com company is fraud. I thought they were reputable companies I was dealing with, but all I got from them where lies and excuses. I can not say anything bad at all. I may cost a bit more, but you have options. I never heard of a reputable sales company that does this? Rock Auto Free Shipping 2020 Code - My Best Coupon Codes. I have bought from rock for over 6 yrs. (2 days ago) Does Rockauto Offer Free Shipping. I have never had a problem with these folks. I just don't seem to have the problems many people are having. The Best Fitness Apps & Equipment to Get Your Workouts On. RockAuto also offers a selection of universal tools and parts under its Tools & Universal Parts tab, including accessories, belt drives, cooling systems and other items. First, if a flag appears next to the make of a vehicle, it is because that vehicle is only available in certain countries. (I checked with Fedex, got all info to correct problem, RockAuto would NOT take the info to fix the problem) Never got package, was charged shipping, got no help from customer service. At the moment, RockAuto sells only car and truck parts. I was told that they do not warrant the part matching the pictures. © 2021 Reviewopedia. I bought a Deka Intimidator battery for $200, it was DOA, sulfated and with only half a charge. motor because it did not pop up on his screen. Easy to use parts catalog. This is the second time I have ordered and got the wrong parts! When I asked to return both for a full credit, they told me that only one was incorrect so that was not an option. The website picture and description were correct. Rock Auto is an online store started by a group of automotive engineers in 1999. About RockAuto. Depending on the available parts in the RockAuto auto parts catalog, you`ll have a new page displayed with a list of available parts … Amazon find-coupon-codes.com More Offers ›› Rock Auto Free Shipping Code No Minimum February 2021; 15% off (3 days ago) 10-15% Off Rock Auto Items + Free Shipping w/ Amazon Prime It takes no sweat to get your … Buyer beware: Bought two radiator hoses that indicate a direct fit for my car on the Rockauto website. We can arrange shipping of our parts to everywhere in the world, including APO and PO Boxes, unless prohibited by law. price is not everything and even prices they have on parts there aren't the best. Customer service told me that the parts were Dorman, but they would accept a return of a single lens. Not the right struts for my vehicle, out original price and $80 to a mechanic. Being a store and not a repair shop, their staff does not include mechanics. 50% off (1 months ago) (2 days ago) Rockauto Military Discount can offer you many choices to save money thanks to 21 active results. However, they`ll be able to find an online catalog which they can use and the car parts will be shipped to their home. Easy to use parts catalog. I never received what I was promised and they ripped me off for the shipping charge of $386.31, so buyer beware when dealing with these companies they are dishonest, I would never deal with them again. Everything else I've ordered has been fine. But I am not willing to risk losing money with getting incorrect parts and losing money just to ship them back. Easy to use parts catalog. I ordered a wrong part and they sent me a return label. I have ordered incorrectly due to my lack of care/haste in ordering. Economy, Daily Driver, Performance, etc., but sometimes the Economy parts are more expensive than the others. The parts on Rockauto seem a bit cheaper than locally, but then you have to pay shipping.In any case, Brembo and Centric parts from Rockauto were less than half than buying OEM, and better quality than anything aftermarket I could get locally. So stay away, this is your first and last warning believe me you will regret it. Doubt it if they will last any longer with this practice. (2 days ago) Does Rockauto Offer Free Shipping. I had to eat the shipping, both ways! people who work there are as dumb as they can be. RockAuto is an online, family business founded in 1999 by automotive engineers with two goals: Liberate information hidden behind the auto parts store counter (by listing all available items and product specifications on RockAuto.com, not just what one store stocks or one counter-person knows)